Support

Installation, updates, issue reporting, and download verification guidance.

Contact

Use GitHub Issues in StreamNexus-updates for general questions and bug reports. Do not post authentication tokens, passwords, personal data, or screenshots of signed-in pages.

System requirements

• 64-bit Windows 10 or Windows 11
• Internet connection
• A Twitch or YouTube account when using the corresponding integration
• Access Gate approval may be required while StreamNexus is in beta.

Install and update

1. Download the installer from the official GitHub Releases page.
2. Run the installer and follow the on-screen instructions.
3. Use the in-app update prompt or the official GitHub Releases page when an update is available.
4. Uninstall StreamNexus from Windows Installed apps.

Verify a download

Releases that include SHA256SUMS.txt can be verified by comparing the installer SHA-256 value. Run the following PowerShell command and compare the result with SHA256SUMS.txt from the same release.

Get-FileHash .\StreamNexus-Setup-<version>.exe -Algorithm SHA256

Include in a bug report

• StreamNexus version
• Windows version
• Steps to reproduce and expected behavior
• Reproduction frequency and error details with personal data removed